Mezu charges a fee when you use a credit card as a payment method.
For more information on fees that can be applied to your Mezu account, please see table below:
|Credit Card Fee||3%||When you add and use a credit card as a payment method, you will be charged a fee that is equal to 3% of the amount of the transaction you have initiated. The fee will be added to your requested transaction amount.|
Your funds will be held at or transferred to MainStreet Bank, an FDIC insured institution. Once there, your funds may be insured by the FDIC in the event MainStreet Bank fails, if specific deposit insurance requirements are met and your account is registered. See fdic.gov/deposit/deposits/prepaid.html for details.
Contact MainStreet Bank by calling 1-877-924-7360, by mail at 10089 Fairfax Boulevard, Fairfax, VA 22030 or by vising www.mstreetbank.com.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about your account, contact our customer support team at firstname.lastname@example.org or call 1-844-573-3265. You may also contact the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.