Standard transactions for Mezu App users are totally free! You can Give, Get, Drop, Send (Pay/Request) and Withdraw money at no cost to you. Even Mezu's Instant Withdraw feature, which allows you access your money within 30 minutes to your supported debit card, does not have a fee associated with it.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about your account, contact our customer support team at email@example.com or call 1-844-573-3265. You may also contact the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.