Once you've installed and set up the Mezu App, you can:
- Give and Get money privately with anyone in a country in which Mezu operates.
- Find a nearby MezuBox belonging to a service provider, a friend or a group of friends, and give money anonymously to them with a single tap.
- Pay or Request money to/from anyone whose phone number or email address you have in your contact list. If they don't have the app, they will be prompted to download it in order to then redeem/send the money you paid/requested. You can send money to a family member, request money from a friend, etc.
To start getting money on Mezu, you just need to create an account on Mezu.
In order to start giving money, simply link a bank account, which we will need validate within our system, a credit or debit card to your Mezu account. Your Give and Pay transactions will either be deducted from your existing Mezu balance, which may have accumulated in your account when other users have given or sent funds to you, or will be charged directly from your chosen linked payment method (when you do not have an existing account balance). Your payment method will only be charged if you don't have enough available balance in your Mezu account. Please note that your payment method will be charged for the full amount you are giving or sending and will not be deducted from your balance.
The app also allows you to withdraw your balance, or set up an auto-withdraw rule to keep your balance under a threshold you define. You must have a bank account linked to your account in order to withdraw the money from your balance. Your transactions are stored in the app in real-time, so you always have a record of them.
Check out our FAQs for more details and support on topics identified above.